Return & Refund Policy

Last Updated: August 2026

At VORZA, customer satisfaction is our priority. If you face any issue with your order, we are here to assist you.

Return Eligibility

We accept returns within 7 days of delivery under these conditions:

• Product must be unused, unwashed, and in original condition.

• Product should have original packaging and tags (if applicable).

• Product should not have any damage, stains, or signs of wear.

Non-Returnable Items

Returns will not be accepted for:

• Used or washed products.

• Products damaged after delivery due to customer handling.

• Products returned after 7 days of delivery.

• Products without original condition.

Damaged or Wrong Product

If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery.

Please share:

• Order number

• Product images/videos showing the issue

After verification, we will provide a replacement or suitable solution.

Refund Process

Once your return request is approved and the product is received and inspected, your refund will be processed within 5-7 business days.

Refunds will be issued through the original payment method.

Exchange Policy

Exchange is available only for defective or incorrect products and depends on product availability.

For return or refund requests, contact:

Email: supportvorza@gmail.com